Gecko [ thebookpublishingconsultant.com ]

Name	Size	Permission
images	[ DIR ]	drwxr-xr-x
languages	[ DIR ]	drwxr-xr-x
php53	[ DIR ]	drwxr-xr-x
php56	[ DIR ]	drwxr-xr-x
php71	[ DIR ]	drwxr-xr-x
php81	[ DIR ]	drwxr-xr-x
php82	[ DIR ]	drwxr-xr-x
changelog.txt	2.83 KB	-rw-r--r--
clone.php	4.47 KB	-rw-r--r--
edit.php	4.72 KB	-rw-r--r--
edit.xml	433 B	-rw-r--r--
extend.php	9.57 KB	-rw-r--r--
fileindex.php	572 B	-rw-r--r--
hesk.sql	48.58 KB	-rw-r--r--
hesk.zip	4.05 MB	-rw-r--r--
hesk_settings.inc.php	9.7 KB	-rw-r--r--
import.php	3 KB	-rw-r--r--
info.xml	2.12 KB	-rw-r--r--
install.js	921 B	-rw-r--r--
install.php	9.81 KB	-rw-r--r--
install.xml	2.25 KB	-rw-r--r--
md5	2.77 KB	-rw-r--r--
notes.txt	1.14 KB	-rw-r--r--
update_pass.php	541 B	-rw-r--r--
upgrade.php	5.45 KB	-rw-r--r--
upgrade.xml	406 B	-rw-r--r--

Code Editor : changelog.txt

Changes in 3.7.2 - 10th January 2026
- fix: adding new users broken after upgrading from a pre-3.7.0 version if "Staff nicknames" are turned off

Changes in 3.7.1 - 8th January 2026
- fix: issues with customer to ticket mapping when importing from 3.4.x and earlier versions
- fix: public side not working on PHP 5.6 anymore

Changes in 3.7.0 - 4th January 2026
- staff permission groups for easier application of permission combinations
- option to allow staff to use nicknames instead of their real names for customer interactions
- you can now deactivate help desk users (staff/administrators) instead of deleting them
- select which columns to display in the customer (public) side ticket list
- you can now modify customer (public) side colors from the admin panel
- improved handling of customer names when customer accounts are disabled
- improved detection of replying customer when multiple customers are copied on a ticket
- mute email addresses (accept tickets, but don't send any email notifications)
- in email to ticket functions, copied contacts (To and Cc) can be included as ticket followers
- automatically order categories by name or ID
- link selected tickets in bulk
- link tickets using ticket number or tracking ID
- merge customer accounts
- download or delete selected attachments
- work-around for PHP 8.5 depreciated functions
- show customer name in ticket history log instead of "Customer"
- option to show full email addresses in the staff tickets table
- you can now force extending staff and customer sessions using an iframe trick
- added a tool for clearing Hesk cache
- edit head/header/footer files from admin panel
- choose multiple categories in the "Show tickets" and "Find tickets" forms
- additional settings for browser autocomplete and remembering custom field data
- additional data included in ticket exports (number of replies, reply messages)
- fix: "Download all" ignoring files with duplicate names
- fix: processing incoming emails fails if the stream starts with a UTF-8 BOM
- fix: don't change the ticket last updated timestamp when a blank customer IP is updated
- fix: missing ticket customer data in an expired session with auto-login case
- fix: don't pass a non-string to password_verify
- fix: hard-coded admin path in email settings
- fix: the "Bookmarks" quick link is not colored when selected
- fix: priority drop-down selects are missing colored flag icons
- fix: SQL error when re-sending emails of an unassigned ticket without collaborators

Changes in 3.6.4 - 17th August 2025
- fix: a public article in a private sub-category appears on the knowledgebase.php page
- fix: possible incorrect count of valid MFA backup codes shown in admin panel
- fix: PHP 8.4 deprecates implicitly nullable types (MFA module)
- fix: don't pass a null value to setcookie()

Changes in 3.6.3 - 15th July 2025
- fix: knowledgebase rating not working anymore

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Code Editor : changelog.txt